Behavioural and process innovation are the key to continuous improvement

Behavioural and process innovation should be the priority for most law firms

The professional services sector has always been competitive. Still, it is difficult to point to a moment in history when external forces...
Which of the LinkedIn personalities are you?

A User’s Guide to LinkedIn Personalities

If you’re a professional person, chances are you’ll be familiar with the Myers-Briggs Type Indicator. Developed in the 1960s, the MBTI is a psychometric...
Does your LinkedIn profile make you look unprofessional?

Does your LinkedIn profile make you look unskilled (and like a bit of a...

If you’re one of LinkedIn’s half a billion members, you’re presumably a professional and probably career-minded. You recognise that hiring managers and their recruiters...
Australia’s corporate brands value marriage equality

Australia’s corporate brands value marriage equality

Corporate values have the potential to shape the judgements and actions of employees, and can play an important role in regulating behaviours. Furthermore, the Great...
In professional services environments, innovation is rarely disruptive.

Here’s the key to innovation in professional services firms

Every professional services firm claims to be innovative (would any firm admit to being regressive?), but how many really are?
Curiosity is the most desirable soft skill in modern day marketers

Want a career in marketing? Open your eyes and look around

"Curiosity killed the cat*" is a proverb that warns of the dangers of unnecessary investigation or experimentation (credit Wikipedia). Proverbs, by...
In this digital age, with our lives documented by social media, we need a cultural revolution against online bullying, harassment and shaming.

Cruel Intentions: The Lewinsky Effect

Like every woman I know, I’ve worn my hair a multitude of shades, lengths and styles. For a period of time in my 20s, my hair...

A Lesson in Performance Planning

For many professional services firms this time of year will be defined by salary reviews, promotions and performance planning. It’s an exciting time. Despite...
Values-based marketing is a corporate responsibility

Values-based marketing is a corporate responsibility

Values-based marketing is a corporate responsibility. Here's why. Every serious brand will have been created around a set of brand values. Those values help define...

Want to be an employer of choice? Treat your staff as you do your...

Every B2B business aspires to be recognised for its client service. Many organisations say they are, whether or not that’s true. If you’ve worked in...