Fancy a lesson in performance planning?

A Lesson in Performance Planning

For many professional services firms this time of year will be defined by salary reviews, promotions and performance planning. It’s an exciting time. Despite...

These soft skills will make or break your content marketing team

Content marketing sounds simple. Deceptively so. In fact, to be done well, content marketing is a team pursuit and one which requires a complex...
Curiosity is the most desirable soft skill in modern day marketers

Want a career in marketing? Open your eyes and look around

"Curiosity killed the cat*" is a proverb that warns of the dangers of unnecessary investigation or experimentation (credit Wikipedia). Proverbs, by...
Love me tender, and pro bono

Love me tender, and pro bono

In the past six months I’ve worked closely with law firm clients on tenders issued by a Top 50 listed company, the second-largest local...
Which of the LinkedIn personalities are you?

A User’s Guide to LinkedIn Personalities

If you’re a professional person, chances are you’ll be familiar with the Myers-Briggs Type Indicator. Developed in the 1960s, the MBTI is a psychometric...
Young woman reading her diary

Public-Private Perspective: How to network on social media

I once had a fleeting relationship with a lothario colleague. Even though we were both single at the time, for a long time afterwards...
You need more than hard skills to climb the corporate ladder

15 leadership skills for career success

It takes more than career experience to climb the corporate ladder – now more than ever companies...
To become an employer of choice, treat your staff as you do your clients

Want to be an employer of choice? Treat your staff as you do your...

Every B2B business aspires to be recognised for its client service. Many organisations say they are, whether or not that’s true. If you’ve worked in...
In professional services environments, innovation is rarely disruptive.

Here’s the key to innovation in professional services firms

Every professional services firm claims to be innovative (would any firm admit to being regressive?), but how many really are?
Behavioural and process innovation are the key to continuous improvement

Behavioural and process innovation should be the priority for most law firms

The professional services sector has always been competitive. Still, it is difficult to point to a moment in history when external forces...