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Business partners, support staff, shared services, non-fee earners – whichever way you refer to them, every law firm has a team of non-lawyers whose role is to manage the business.

Law firms in Australia generally employ as many non-lawyers as practising solicitors. They represent a whole industry of generalists and specialists who provide the finance, human capital, marketing, business development, technology, knowledge, and administration expertise necessary for the firm to function successfully.

However, the ratio of lawyers to non-lawyers could tip in favour of those holding a practising certificate if Crowe Horwath partner Andrew Chen’s prediction is accurate.

This is a feature article by Market Expertise CMO, Jacqueline (Jaci) Burns.


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