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Obsession is the key to client relationship management

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Obsession is a desirable trait in client relationship managers
Obsession is a desirable trait in client relationship managers. Professional services firms are quick to react when a major account goes back...

Eight tips for selecting the right CRM system

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CRM
A Client Relationship Management system. It’s almost indisputably a company's most valuable asset. Yet, those four words can mean very different things to different people. Whichever...

Use your LinkedIn group to build a tribe, not your ego

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It's a LinkedIn group not the Augusta National Golf Club
Groups, and the networking opportunity they provide, should be one of the most valuable features of LinkedIn. But to be so, many group administrators...