The seven deadly sins of tendering

Red neon sign reading 'Sinner'

Procurement-led buying behaviour now dominates government, infrastructure and professional services markets. Yet despite increasingly sophisticated procurement environments, many organisations continue to sabotage their own pursuits through avoidable strategic and behavioural mistakes.

Most pursuit failures are not caused by lack of technical capability. They are caused by organisational behaviour โ€” poor judgement, weak strategy, internal politics and failure to differentiate.

Over the years, Iโ€™ve worked with firms across many professional services categories that routinely invest enormous time and money into bids they were never realistically positioned to win โ€” or worse, could have won had they approached the opportunity more intelligently.

If your organisationโ€™s pursuit capability feels inconsistent, reactive or underperforming, there is a good chance one or more of tenderingโ€™s โ€œdeadly sinsโ€ is at play.

Sin #1 โ€“ Cowardice

(Failing to make the hard decision)

One of the simplest ways to improve your win rate is to become more selective about what you pursue.

Yet many organisations continue to adopt a โ€œbid at all costsโ€ mentality, convincing themselves that activity equals momentum.

It doesnโ€™t.

In many cases, it simply dilutes focus, consumes resources and damages morale.

Strong pursuit organisations are disciplined. They assess opportunities realistically, considering factors such as incumbency, relationship strength, strategic fit, competitive positioning and probability of success.

Importantly, theyโ€™re also willing to walk away.

This is where many firms fail. They pursue opportunities because an executive insists, utilisation is low, revenue pressure exists, or nobody has properly considered the opportunity cost.

But the reality is simple: not every opportunity is strategically worth pursuing. A disciplined โ€œNo Bidโ€ decision is often a sign of organisational maturity, not weakness.

Sin #2 โ€“ Prejudice

(Allowing politics to shape the team)

If you have decided to pursue an opportunity, the next question should be straightforward: Who gives us the best chance of winning?

Yet internal politics frequently interfere with this decision. Instead of assembling teams based on capability, chemistry, sector credibility and strategic fit, organisations allow decisions to be influenced by geography, internal rivalries, utilisation pressures, financial structures or personal preferences.

I have seen pursuit teams assembled around:

“Who needs the work?” or “Who do I like?”

rather than:

“Who will position us best to win?”

These organisations donโ€™t need competitorsโ€”theyโ€™re their own worst enemy.

Sophisticated buyers are highly attuned to authenticity. They can tell when a proposed team reflects genuine alignment versus internal compromise.

The strongest pursuit organisations build teams around the clientโ€™s priorities โ€” not internal politics.

Sin #3 โ€“ Laziness

(Submitting generic capability material)

Nothing signals complacency faster than recycled capability statements and poorly tailored CVs. And yet this remains one of the most common weaknesses in B2B services tendering.

Many firms claim every client is unique while submitting proposals that are virtually interchangeable. Buyers do not want to read generic biographies, outdated experience or irrelevant project lists. They want to understand:

why this team,

for this opportunity,

solves their problem.

CVs and case studies are not static marketing collateral. They are strategic tools, customised to reinforce sector alignment, local relevance, technical depth, delivery experience and risk mitigation. Even subtle changes matter โ€“ the sequence of experience, emphasising relevant industries, removing irrelevant material, highlighting project outcomes, or demonstrating familiarity with the client environment.

Generic submissions rarely win complex procurements.

Sin #4 โ€“ Arrogance

(Refusing to answer the actual question)

One of the great delusions in tendering is the belief that evaluators will โ€œjoin the dotsโ€ on your behalf.

They wonโ€™t.

Procurement teams are required to assess submissions consistently and defensibly. That means responses must be clear, structured, compliant, evidence-based and directly responsive to the criteria.

Yet many submissions still attempt to avoid difficult questions, substitute marketing language for substance, or redirect toward โ€œkey messagesโ€ the organisation would rather discuss.

This approach rarely succeeds.

Good submissions respect the evaluation framework.

Great submissions make the evaluatorโ€™s job easier.

That means answering every question, providing evidence, being specific and resisting the temptation to hide behind corporate language.

Procurement processes are not impressed by ambiguity. They are designed to reduce it.

Sin #5 โ€“ Blindness

(Ignoring your own intelligence)

At a time when organisations are investing heavily in data platforms and AI tools, it is remarkable how many still fail to leverage their own institutional intelligence during pursuits.

Data matters because evidence matters โ€” and evidence reduces perceived risk.

Mature organisations now use data to map relationships, identify engagement history, analyse sector penetration, track client interactions, demonstrate local presence, validate delivery performance and support value propositions with credible evidence.

For example:

Rather than claiming industry expertise, demonstrate the depth of sector engagement across projects, associations, publications and leadership involvement.

Rather than listing โ€œvalue-added servicesโ€, provide evidence of actual client participation and outcomes.

Rather than making generic statements about regional commitment, quantify workforce, supplier and project engagement and spend.

Increasingly, procurement decisions are evidence-led.

The firms that can substantiate their claims with credible data place themselves at a significant advantage over those relying on generic assertions.

Sin #6 โ€“ Ignorance

(Pursuing without a strategy)

One of the most common weaknesses I encounter is the absence of a pursuit strategy.

Too many organisations still treat tendering as a document production exercise rather than a commercial campaign. Winning complex pursuits requires far more than compliance. It requires strategy.

At a minimum, organisations should understand:

  • who they are competing against
  • how incumbency affects the process
  • where they hold advantage
  • where they are vulnerable
  • what the buyer values most and
  • how they intend to differentiate.

A structured SWOT analysis remains one of the most useful tools available โ€” not because it is fashionable, but because it forces honest assessment. Too many organisations pursue opportunities based solely on perceived strengths: “We have experience in this area; therefore we should bid.”

That is incomplete thinking. Winning organisations also identify weaknesses requiring mitigation, threats requiring neutralisation, and opportunities competitors may overlook.

Strategy is not optional in competitive procurement โ€“ itโ€™s fundamental.

Strategic pursuits are informed long before the submission is written. Tender briefings, market engagement sessions and procurement Q&As provide valuable insight into buyer priorities, evaluation dynamics and competitor positioning. Organisations that fail to actively engage in these processes often enter pursuits with incomplete intelligence and flawed assumptions.

Sin #7 โ€“ Complacency

(Mistaking automation for insight)

AI has rapidly transformed pursuit environments.

Organisations can now generate draft responses, executive summaries, CVs, case studies, capability statements, and compliance matrices in minutes.

But automation is creating a new risk: sameness.

Increasingly, procurement teams are reviewing submissions that sound interchangeable: polished, technically competent but strategically hollow.

AI can accelerate production. It cannot replace judgement.

It cannot build relationships, understand organisational politics, interpret nuance, identify emotional drivers or develop genuine positioning.

The firms that will perform best in the next decade will not be those that automate the fastest. They will be those that combine technology with commercial intelligence, strategic thinking and authentic differentiation.

Why? Because ultimately, procurement decisions are still made by people and people remain remarkably good at recognising the difference between insight and automation.

Final Thought

Tendering is not a peripheral business development activity. It is a gateway to revenue, relationships and long-term market positioning.

To win more work, treat pursuits as strategic commercial campaigns rather than reactive document production exercises.

Most organisations donโ€™t lose tenders because they lack capability. They lose due to unforced errors and self-sabotage.