ABOUT US

Who we are

We are the leading B2B agency specialising in services and intangible products. Our tailored solutions empower corporate clients to build powerful brands, accelerate business growth, and achieve measurable results.

OUR VALUE PROPOSITION

Distinctly Different

B2B services marketing is in a league of its own for good reason: it’s complicated. Established in 2013, and headquartered in Sydney, Market Expertise is a boutique B2B agency that specialises in services and intangible products.

We’re stewards, strategists and tacticians who know what it takes to attract, engage, convert, grow and retain high value business and government accounts.

On Demand or on Retainer

Do you seek guaranteed or ad hoc access to certain skills, support or expertise?

On demand or on retainer, we’re engaged when an organisation:

  • Needs to bolster or backfill its internal resources
  • Seeks to outsource a project for reasons of confidentiality, independence, or significance
  • Lacks particular skills or experience in-house
  • Is negotiating an elevated level of change or experiencing challenging business conditions.

We’re agile, can hit the ground running, know how to navigate complex organisational structures, and are highly experienced in working with global teams.

Commercial and Creative

Our expertise is built upon credentials in business, marketing, organisational behaviour, change management, and communications and backed by decades of experience working at all stages of the funnel - from awareness to interest and evaluation to engagement, loyalty, and advocacy.

We know what it takes to attract, win, grow, and retain high value business and government accounts.

Know. Like. Trust.

“All things being equal, people will do business with — and refer business to — those people they know, like and trust.”

Our clients almost always come to us via referrals or through pre-existing relationships. We’re humbled by how many people within our network—clients, former colleagues, associates, suppliers and subcontractors—are willing to vouch for us. They do so not because of our market expertise (which is a given), but because they know, like, and trust us.

Meaningful and Measureable

As stewards, strategists and tacticians, we develop and execute marketing, business development, and communications strategies, campaigns and projects that are coordinated, considered, results-oriented - and measurable.

Our Clients

Though we're a small business, many of our clients are not. In addition to emerging brands and fast-growing businesses, we're known, liked, and trusted by medium to very large Australian organisations and multi-national and international corporations. We are pre-qualified to provide services to two Fortune 500 companies: Cushman & Wakefield and PwC.